Program Operations Generalist

Constellation is a nonprofit research center whose mission is to help the world navigate the development of superhuman AI. We host and support researchers from nonprofit organizations, universities, companies, think tanks, and government. Our programs foster knowledge sharing and collaboration across the AI safety field.

We’re seeking a Program Operations Generalist to increase our team’s capacity and scale up our impact.  Reporting to the Director of Operations, you will be responsible for a flexible portfolio of operations projects to support and enable our AI safety research center and programming. 

The exact scope of responsibilities will depend on your experience and areas of expertise. It will include some combination of: recruiting operations, IT management, CRM administration, marketing operations, workspace design, and/or facilities management. 

The ideal candidate has significant professional experience in 1-2 of these domains in a fast-paced and dynamic work environment. (The vibe and pace is much closer to a growing startup than a traditional nonprofit.) In this cross-functional role, you’ll work closely with both our Operations and Programs teams. You’ll also get to interact with and support many of the world’s top AI safety experts. 

This is an in-person, full-time position. This role requires being onsite from 9am-5pm on weekdays. Periodic work is required on evenings and weekends, e.g. when hosting events or handling urgent issues.

Example Responsibilities

The scope can be tuned to focus on particular areas of expertise, or to accommodate a generalist who thrives on variety. Potential responsibilities could include:

Recruiting operations‍

• Managing our hiring pipeline
• Reviewing job applications and conducting screening interviews
• Overseeing on-site recruiting and work trials
• Negotiating offers and winning over promising candidates

IT operations

• Developing a roadmap for IT improvements and upgrades
• Selecting and managing IT vendors
• Planning and implementing IT projects (for example, upgrading our guest sign-in kiosks)
• Configuring and troubleshooting A/V equipment
  

CRM / Marketing Operations

• Managing and growing our database of AI safety talent
• Creating workflows and rules to streamline and automate our processes
• Building new views and reports to improve visibility and user experience
• Planning and overseeing custom integrations
  

Workspace Design / Facilities Operations

• Managing vendor and contractor relationships
• Identifying and scoping potential improvements to our collaborative workspace
• Designing new room layouts and workspaces
• Researching and purchasing furniture, equipment, and decor
• Monitoring desk, office room, and meeting utilization

Skills Needed

• Experience owning one or more of the above operations domains at a fast-growing organization
• Able to reliably track, manage, and prioritize a high volume of tasks, threads, and deadlines
• Experience balancing urgent, day-to-day requests with longer-term initiatives 
• Skilled at synthesizing complex and ambiguous situations into concrete, cohesive plans
• Excellent at tracking project progress and consistently hitting key milestones
• Able to gracefully set and maintain clear expectations
• Can drive partially scoped projects to the finish line
• Enjoy hands-on operations work
• Clear, concise written communication
• Experience managing relationships with external vendors and partners (preferred, not required)
• Experience using Slack, Asana, and/or CRM tools (preferred, not required)
  
  

You might be successful at this role if you:

• Care about AI safety and improving researcher productivity
• Enjoy working in a fast-paced office environment
• Love creating to-do lists and crossing tasks off your list
• Can effectively prioritize and juggle a variety of competing requests
• Care a lot about improving the user/customer experience
• Are entrepreneurial and like learning new skills
• Like taking responsibility for and owning your portfolio of work
  

Compensation

Compensation will depend on experience and will likely be in the range of $90,000-140,000/year.

Our benefits are hard to beat! They include:

• Healthy lunches and dinners catered by our amazing kitchen team
• Unlimited snacks & drinks
• Generous vacation policy
• 401(k) with employer match
• Employer-paid commuter benefits
• High-quality PPO health, dental, and vision insurance
• Friendly and supportive team
• Regular interaction with AI safety researchers and thought leaders

Additional Details 

This is a full time, on-site role. Our Berkeley office is a few steps from the nearest BART (metro) and bus stop. On-site parking is also available.

We would like the candidate to start as soon as possible after receiving an offer, but we are open to start dates anytime in Q4.

The ideal candidate for this role will have some combination of the skills and experiences described above.  If you are not sure if you are qualified, we strongly encourage you to apply anyway.  Beyond the qualifications outlined, our priority is building a team that will help humanity safely navigate the development of transformative AI.  If you would be excited to do this work, we’d love to consider you.

We value diversity in all respects and base our hiring decisions on the needs of the organization and individual qualifications.  We welcome applicants from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age or disability.

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